Privacy Policy

1. Introduction

Ironbridens ("we," "us," or "our") is committed to protecting the privacy and personal information of every individual who interacts with our business consulting services. This Privacy Policy outlines what data we collect, why we collect it, how it is stored and used, and the rights you hold regarding your information.

This policy applies to visitors of our website, prospective clients who submit inquiries, and existing clients with whom we maintain professional engagements. By using our website or submitting your information through any of our forms, you acknowledge the practices described in this document.

If you have questions about this policy or your data, you may reach our privacy team at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide when you interact with us. This may include your full name, email address, telephone number, company name, job title, and any details you share through our contact form or via direct email correspondence.

Additionally, our website automatically collects certain technical data through cookies and similar technologies. This includes your IP address, browser type and version, device information, pages visited, time spent on each page, and referral source. We gather this information to understand how visitors use our site and to improve the overall experience.

We may also receive information from third-party analytics platforms such as Google Analytics, which helps us monitor traffic patterns and visitor behavior in an aggregated, non-identifying manner.

3. Legal Basis for Processing

We process your personal data under the following legal grounds, in accordance with Taiwan's Personal Data Protection Act (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR):

Consent: When you submit a contact form or subscribe to communications, you provide explicit consent for us to process your data for the stated purpose.

Contractual Necessity: When you engage our consulting services, we process data as needed to fulfill our contractual obligations to you.

Legitimate Interest: We may process data to improve our services, secure our website, and conduct internal analysis, provided this does not override your fundamental rights.

4. How We Use Your Information

The personal information we collect is used to respond to your inquiries and provide the consulting services you request. We may use your email address to send follow-up communications relevant to your inquiry, project updates, or occasional insights related to our field of practice — but only when you have opted in to receive such communications.

Technical data collected through cookies and analytics tools is used to maintain and improve website performance, analyze usage patterns, diagnose technical issues, and ensure the security of our digital infrastructure.

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

5. Data Sharing and Third Parties

We may share limited personal data with trusted service providers who assist us in operating our website and conducting our consulting practice. These include our website hosting provider, email service platform, and analytics tools. Each provider is contractually obligated to handle your data securely and only for the purposes we specify.

We may also disclose information if required by law, regulation, legal process, or a governmental request, or when disclosure is necessary to protect our rights, your safety, or the safety of others.

Outside of these circumstances, we do not share your personal data with any external organization.

6. Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our server.

Access to personal data within our organization is restricted to authorized personnel who require it for legitimate business functions. We regularly review our data handling procedures to ensure they align with current security standards.

While no method of electronic storage or transmission is entirely foolproof, we take reasonable precautions to minimize risk and maintain the integrity of your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions and inquiry records are typically held for up to 24 months after the last interaction, unless a longer retention period is required for ongoing business relationships or legal obligations.

Analytics data is retained in aggregated form and is not linked to individual identities after 14 months. Once data is no longer needed, it is securely deleted or anonymized.

8. Cookies

Our website uses cookies — small text files stored on your device — to help us understand visitor behavior and improve site functionality. We use essential cookies that are necessary for the basic operation of our website, as well as optional analytics and preference cookies.

For a complete breakdown of the cookies we use, their purposes, and instructions on managing your preferences, please visit our Cookie Policy.

9. Your Rights

Depending on your jurisdiction, you may hold a number of rights regarding your personal data. Under Taiwan's PDPA and, where applicable, the GDPR, these rights include:

Right of Access: You may request a copy of the personal data we hold about you.

Right to Rectification: You may ask us to correct inaccurate or incomplete information.

Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.

Right to Data Portability: Where technically feasible, you may request your data in a structured, machine-readable format.

Right to Object: You may object to the processing of your data for specific purposes, including direct marketing.

To exercise any of these rights, contact us at [email protected]. We aim to respond to all requests within 30 calendar days.

10. Third-Party Links

Our website may contain links to external websites that are not operated by us. We have no control over the content or privacy practices of these third-party sites and accept no responsibility for their policies. We encourage you to review the privacy policy of any website you visit through a link on our pages.

11. Children's Privacy

Our services are designed for businesses and professionals aged 18 and older. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has provided us with personal information, please contact us immediately and we will take steps to delete such data.

12. International Data Transfers

Some of the third-party service providers we work with may store or process data outside of Taiwan. In such cases, we ensure that appropriate safeguards are in place, including contractual data protection clauses, to maintain the security and confidentiality of your information during transfer.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

Ironbridens

8F, No. 240, Dunhua North Road, Songshan District, Taipei 105

Email: [email protected]

Phone: +886 2 2716 4382